MSP help desk software | Service desk for managed service providers – ITSM & ITAM solution

May 8, 2021 by No Comments



Register for our free webinar scheduled for April 27, 2021 at 4:00pm BST (available for download afterward). Learn how to extend the scope of ITIL® 4 to other areas of your organization, such as HR, finance, and hospitality, for successful IT service management. Barclay Rae, ITIL 4 lead architect and experienced ITSM consultant, analyst, and writer, will share his tips.

To read a comprehensive guide to running a successful managed services business and download MSP software’s evaluation kit for FREE, visit below chapters
Chapter 1: What is an MSP? & Types of service providers –
Chapter 2: MSP pricing: Which pricing model is right for you? –
Chapter 3: MSP packages: Benefits of bundled managed IT services –
Chapter 4: Top 7 tips to your first managed services client –
Chapter 5: MSP client onboarding checklist & 10 best practices –
Chapter 6: 8 most common MSP mistakes & how to avoid them –
Chapter 7: Top 6 business challenges of MSPs –
Chapter 8: 7 best practices for successful managed services –
Chapter 9: How to choose the right technologies for MSPs –
Chapter 10: Importance of ticketing system for MSPs –
Chapter 11: Top 10 MSP sales metrics and KPIs –
Chapter 12: How to stand out in a crowded MSP market –
Chapter 13: 8 trends reshaping the managed services industry –

ManageEngine’s #ServiceDeskPlusMSP is an ITIL-ready #helpdesksoftware for managed service providers. This all-in-one ITSM and ITAM solution comes with #PSA functionality and helps offer IT services and support to multiple clients with centralized control.

Download MSP software for free –

Watch a free demo of ServiceDesk Plus MSP 10.5 –

Some of the key features are:
1. Account management
2. Rebranding
3. Incident management
4. Automated billing and invoicing
5. Integrations with native and third-party software
6. Advanced analytics ​
7. Integrated remote control
8. Service level agreement

To know more about the software and its features, visit

Install SDP MSP mobile apps

Andriod:
iPhone:

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